Your Trusted Partner in Fraud Investigations and Operations|FraudOps

Supercharge Fraud Investigations

with AI-Driven Case Management & Market Intelligence.

Discover how FraudOps transformed Zurich's Investigative Efficiency

Our partnership with Toolagen has been very successful and we look forward to working with them in the future. The team are technically excellent and works in a highly collaborative, creative and agile fashion. Toolagen clearly enjoys working in true partnership and takes real pride in delivering a solution which doesn’t just deliver against core requirements but delivers the best user experience possible.

David Clements
Claims Fraud Operations Manager
Zurich Insurance

Transformative Success

95% Reduction in Open Fraud Cases in Three Months

Our team has successfully reduced open fraud cases by 95% within three months. This accomplishment has led to a substantial enhancement in referral quality, showcasing our dedication to swift and effective resolutions.

Boosting Efficiency

40% Faster Claims Processing with Automation and Collaboration

By automating workflows and enhancing collaboration, we've increased claims processing speed by 40%. This improvement leads to faster resolutions and greater efficiency, benefiting both our operations and customer satisfaction.

Why FraudOps?

A solution built by insurers for insurers

Referral Management

Streamline fraud tracking, assign cases, enable 360-degree feedback for claim handlers, and enhance collaboration for faster, more effective fraud response.

Investigation Management

Consolidate evidence, collaborate seamlessly, and use automated workflows to accelerate investigation process and optimise results.

Case Management

Resolve fraud cases, their investigation and tracking, with ease to ensure efficient fraud management, prevention, and mitigation.

Intelligence Management

Transform data into actionable insights. Identify suspicious patterns, track trends, and combat and manage fraud threats with intelligence management.

Operations Management

Streamlines fraud prevention process by optimising workflows, automating rule enforcement, and ensuring policy adherence.

Reporting & Analytics

Get real-time insights, use dashboards and anomaly detection to assess risks, enhance accuracy, and strengthen fraud prevention strategies.

Improve your Investigation Teams

Fraud is becoming more advanced—don’t fall behind.
Join a growing network of insurers using smarter fraud prevention.