Bringing Efficiency in
Fraud Case Management
Stay ahead of fraud with our cutting-edge solutions.
Effective Strategies for Fraud Management at Your Fingertips
If your goal is to achieve significant improvements in revenue, margins, and customer satisfaction within your key accounts, this report offers the essential strategies and insights to elevate your performance to match that of industry leaders.
Better Visibilty & Tracking
When organisations struggle to track the volume and types of fraud cases, especially retained or referred-back cases, the Fraud Referral Report helps by providing:
Real-time visibility & tracking
Gain instant insights into all fraud cases, eliminating blind spots.
Cost reduction
Minimise unnecessary expenses by streamlining fraud investigations.
Enhanced fraud detection
Improve efficiency and accuracy in identifying fraudulent activities.
Automated & Efficient Processes
When fraud investigation teams rely on manual, inefficient processes resulting in inflated caseloads and slow case resolutions, Referral Portal with a 360-Feedback Loop helps by providing:
Unified platform
Consolidates case data to reduce fragmentation and improve accessibility.
Process automation
Minimises manual effort and streamlines fraud investigations.
Continuous feedback loop
Enhances collaboration between fraud handlers and referrers for a seamless and efficient process.
Enhanced Quality & Case Insights
Difficulties in reviewing fraud case analyses and tracking fraud handlers' work quality lead to inefficient case reviews and poor decision-making. Audit Logging & Case Review helps by providing:
Comprehensive audit logging
Tracks audit histories for transparency and compliance
Clear system access
Provides fraud handlers with secure and structured case visibility
Real-time reporting
Generates actionable insights to support better decision-making
Improved Communication & Case Prioritisation
Urgent cases are manually managed without prioritisation, and identifying linked fraud cases is time-consuming and labor-intensive. Case Allocation & Triage System resolves this by
Urgent case prioritisation
Marks high-risk claims for immediate attention.
Triage filtering
Identifies and manages high-priority fraud cases efficiently
Seamless case linking
Connects related cases to ongoing fraud operations for better coordination.
Seamless System Integration
Most tools lack integration with other systems, and visual tools for identifying linked claims are absent. FraudOps resolves this by providing:
Seamless platform integration
Seamlessly connects with top platforms like Telesign, Experian, Creditsafe, LexisNexis, HeadsUP, and SymphonyAI
Enhanced cross-case analysis
Groups related fraud cases for deeper cross-case insights
Smarter fraud investigations
Enhances efficiency by identifying connections and patterns quickly.